Orders are generally dispatched in three business days (NOT including weekends or public holidays)from cleared payment.
Request for orders to be dispatched immediately, or less than the advertised three business day handling time, will not be permitted.
PSI PERFORMANCE , will use the appropriate transport carrier, at their discretion for orders.
We use the following transport carriers:
Allied Express Couriers
Star Track Couriers
All orders require a signature on receipt of delivery , we do not take requests for order to be left at premises such as, leave at the door if no one is home, or leave behind the back of the house/premises etc.
PSI PERFORMANCE is not liable for re-delivery fees as a result of:
a) Purchasers not being present at the time of an attempted delivery; or
b) Purchasers failure to pick up an item from the carrier upon being notified of an unsuccessful delivery attempt by the carrier.
Customers will be able to track their orders online, with the tracking information provided (via email) once orders are dispatched, if you have not received any tracking information, please message us and we will provide this for you.
Where everything is made possible to ensure your delivery is dispatched promptly (currently 3 business days from cleared payment)
We are however, not liable for transit delays, issues with couriers, natural disasters etc, that may occur and affect delivery times of your order (which will affect ETA delivery dates).
PSI PERFORMANCE do not send any items without insurance so you the customer can have peace of mind when purchasing from our eBay Store.
Customers have 7 days to inspect items to make sure their is no damage.
If customer does not inspect items in 7 days and item is damaged we cannot make a claim.
Please be aware also (for all customers’ local and International), we will only send items when paid via PayPal, to PayPal addresses ONLY! We will not accept any requests for change of address, product changes, such as colour, swapping for another model etc. (NO EXCEPTIONS!), in this case we will refund your order and ask you to re-purchase with the correct address/product that you would like, providing that it is in stock at the time of listing.